Backup and Disaster Recovery

Overview

Backup and Disaster Recovery, and Why It Matters?

Every business, no matter its size, needs a reliable cybersecurity and backup system and a plan for how to respond if disaster strikes. Yet the numbers show many aren’t prepared:

75% of small businesses operate without a disaster recovery plan.
52% of organisations can’t recover critical data within 12 hours; 29% take more than 24 hours.
1 in 3 organisations suffer a data breach or disaster every year.
60% of SMBs that lose major data close their doors within six months.

Why it matters

Nexlo Guarantees Data Security

Nexlo provides enterprise-grade Backup and Disaster Recovery solutions built on the proven infrastructure of our technology partner, Datto. For businesses running onsite servers, we deploy Datto’s physical hardware that captures hourly server backups, ensuring critical data is never far out of reach. Each day, those backups are also replicated into a secure Australian-based Datto data centre.

This system follows the 3-2-1 rule of backup:

3 copies of your data

Your server, Datto onsite hardware, and Datto’s Australian cloud.

2 different storage types

Hard drives and the cloud.

1 copy offsite

Safely stored in Datto’s Australian data centre.

Every night, Datto automatically boots each server virtually in the cloud to verify that recovery works in practice, not just theory. If there’s an error, Nexlo technicians are instantly alerted; saving time, reducing costs, and guaranteeing your most recent backup is ready to restore at a moment’s notice.

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How This Benefits Small Businesses

Wolrd Class Backup and Disaster Recovery

Thanks to Nexlo’s partnership with Datto, small businesses get access to enterprise-level data protection at prices that fit an SMB budget. With proactive monitoring, automated testing, and local Nexlo support, you can feel confident that your most important files are safe, secure, and ready to recover when you need them most.

Enterprise Protection at SMB Prices

Big business resilience tailored for small business budgets.

Proactive Monitoring

Hourly backups and nightly recovery testing.

Rapid Recovery

Get back up and running with minimal downtime.

Local Support

Nexlo technicians monitoring and assisting 24/7.

Without the right backup and recovery solution in place, your business risks more than downtime, it risks survival.

Testimonials

What Our Clients Say

      EXCELLENT  
   Based on 23 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Noelene Burrowes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Nexlo have been doing the IT at my work place for over three years now and their service is fantastic. They have significantly reduced the IT expenses and respond time, Nexlo consistently resolving issues in minutes. We now use Nexlo for our phone and internet services as well, this is very convenient as it one call for all issue. This has streamlined our operations and made tech management far more efficient. If you're looking for responsive, cost-effective, and professional IT support, i highly recommend Nexlo.
  
 
      Posted on Google  
   
   Paige Ellie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our office has been using this company for a while now and they’ve been absolutely fantastic. Anytime we’ve had an issue or needed support they’ve been super quick to respond and really easy to deal with. Always friendly, professional and genuinely know their stuff. Would highly recommend them if you’re looking for solid IT support you can actually count on.
  
 
      Posted on Google  
   
   Libby Hession 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been using Nexlo for over 3 years now and could not be happier. The team at Nexlo has reduced our monthly IT spend by half. We have had providers in the past that can take hours to answer a ticket but the team at Nexlo fix our issue in minutes. We have just recently had them take over our phone and internet services so now our entire IT systems are managed by one business. Highly recommend.
  
 
      Posted on Google  
   
   Ricky Steedman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Riley has been great with our business. Very helpful and professional. We are a small business and Riley has accommodated us well. His quick responses and ideas have been very helpful with our business. I would have no Hesitation in recommending Riley with any IT work. Honest and great integrity thanks Riley.
  
 
      Posted on Google  
   
   Malcolm Thompson 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been working with big IT firms for the last 20 years and felt like a small fish in a big pond.. paying through the nose for very average service. We transitioned to Riley and Nexlo about 12 months ago and have never regretted it. Riley and his team are responsive with innovative solutions  ...no problem is too small to sort out no matter what time of the day. I unreservedly recommend Nexlo to you for your IT support.
  
 
      Posted on Google  
   
   Cambell Turner 
 
 
 
 Trustindex verifies that the original source of the review is Google. Riley Donelan from Nexlo is an exceptional IT professional. His expertise, patience, and problem-solving skills make tech issues disappear effortlessly. Whether troubleshooting hardware, software, or networks, he provides clear, efficient solutions with a friendly approach. Reliable, knowledgeable, and always willing to help—Riley is a true asset for IT support!
  
 
      Posted on Google  
   
   Benjamin Eric 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was locked out of my Microsoft Account, but Riley saved the day, and restored full-access to my computer. Life-saver. Highly recommend.
  
 
      Posted on Google  
   
   mandy Neuhold 
 
 
 
 Trustindex verifies that the original source of the review is Google. Riley manages all our IT at work, and we've only had positive experiences with him. He's professional, friendly, efficient, knowledgeable and thorough. Our company's IT health is clearly very important to him, and we value his suggestions and knowledge. He has been exceptional at responding to our queries and requests for assistance and always seems to find a solution for us. We cannot praise Riley and Nexlo enough. His work and service is impeccable and we are extremely happy to have him manage our IT. Mandy- Colourwise Nursery
  
 
      Posted on Google  
   
   Fiona Stacey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Nexlo is the complete IT service. Riley is extremely efficient and quick to resolve any issues we may have and it is always easily available on the phone, responding to requests promptly.
  
 
      Posted on Google  
   
   Eewok Shumpa 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always ready to lend a hand and deal with any and all IT issues, big or small. Friendly, prompt and very knowledgeable. Would highly recommend Riley!

Ready to Safeguard Your Business?

Talk to Nexlo today and protect your data before disaster strikes.

Common Questions

Frequently Asked Managed IT Service Questions

Find answers to common questions about our IT Services and how they provide businesses on the Central Coast and, more broadly, throughout NSW with peace of mind.

Why is Backup and Disaster Recovery important for small businesses?

Because data loss is one of the biggest risks to small businesses. Without a recovery plan, downtime, financial loss, and even closure are common outcomes.

How quickly can Nexlo restore my systems after a data loss?

With hourly backups and nightly recovery testing, most systems can be restored rapidly, often within minutes, minimising costly downtime.

What is Datto Backup?

Datto is one of the largest providers of backup hardware, software and storage. Used by large and small enterprise companies around the world they are a leader in backup tech.

What can Datto backup?

Datto can backup every server and computer in your office. It can also backup all data stored in the cloud whether you use Google or Office 365. Datto can backup entire mailboxes, OneDrive, Google Drive and much more.

Where is my data stored?

We can store it in secure data centres across the world, we choose to store all our users data in Australian based datacentres.

How does Datto protect my onsite infrastructure?

Datto works as a hybrid backup service, Nexlo installs a small device inside your office that makes backups throughout the day. Outside of business hours these backups are sent to Dattos secure cloud system. This protects in case the onsite backups are damaged. This gives peace of mind to company owners knowing that their data is always safe, redundant and accessible.

What if my systems are completely cloud based?

Datto provides a complete suite of tools to backup all emails and files hosted in Office 365 and Google Workspaces environments. With the same multi day secure backups as outlined above.